FAQs

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Wool Rug Cleaning Service FAQ

If you have a wool rug (or any type of area rug) that you need cleaned, we are here for you. With years of experience under our belt, we know how to handle just about any type of situation imaginable when it comes to cleaning area rugs, carpets, and upholstery. If you have any questions about what we do or how we do it, we are here to answer them. On this page you will find a number of the most frequently asked questions we receive, and their answers. If you don’t see your question here, please feel free to give us a call at 718-840-3691 to speak with one of our customer service professionals.

How Often Do Wool Rugs Need to be Cleaned?

Most rug and carpet manufacturers recommend having your rugs cleaned about every 12-18 months with normal use. If you have pets, small children, or the rug is located near an entrance to the home or business, it may need to be done more often.

Can You Remove this Stubborn Spot?

In almost all cases the answer to this question is going to be yes. We use the best cleaning products on the market and the best cleaning machines, both of which are designed specifically to remove spots and stains in carpets or rugs. Over the years we have removed stains caused by just about everything you can imagine, so even if you have unsuccessfully tried to eliminate a stain, make sure to give us a shot. We think we’ll surprise you!

Are Your Carpet Cleaning Chemicals Safe?

When we select which carpet and rug cleaning products to use we always make sure that they are the safest on the market, while still being very effective. When we’re done cleaning your wool rugs you can be confident that the area is safe for your kids or pets to play. There also won’t be any unpleasant fumes or other problems to deal with!

Can You Clean the Carpets at My Business?

Absolutely! We have helped many businesses throughout NYC, Manhattan, and the surrounding area. No matter what type of business you run, we can come out and get your floor coverings looking their best again.

What Dates & Times Can You Clean My Rugs?

Our team is very flexible and ready to help you on your schedule. In general, we offer our services during normal business hours. If this is inconvenient, however, please let us know and we will work with you to find something that works. When cleaning commercial carpets, for example, we will often come out in the evenings, overnights, or on weekends to avoid impacting their normal business operations.

How Much Does it Cost to Have My Floor Coverings Deep Cleaned?

Every job is a little different. Our prices are extremely competitive, and we offer free estimates right over the phone. We’ll ask you a few simple questions about what you will need, and then tell you about how much it is going to cost. Give us a call at 718-840-3691 to talk with our customer service professionals and get a more precise answer to this question.